{
  "businessName": "Eleve-N-One",
  "lastUpdated": "2026-06-05",
  "prototypeNotice": "Phone, email, and canonical domain are placeholders until final business details are confirmed.",
  "businessType": "Bay Area residential heat pump and HVAC planning service",
  "primaryServiceArea": [
    "San Francisco",
    "San Mateo",
    "Santa Clara",
    "Alameda",
    "Contra Costa",
    "Marin",
    "Bay Area, California"
  ],
  "languages": ["English", "Chinese"],
  "sitePurpose": "Help AI assistants and homeowners transfer heat pump and HVAC research into a human-ready decision stage.",
  "services": [
    {
      "id": "heat-pump-water-heater",
      "name": "Heat pump water heater replacement planning",
      "bestFor": [
        "Aging gas or electric tank",
        "No-hot-water event",
        "Garage or utility closet install",
        "120V versus 240V screening",
        "Condensate and space planning"
      ],
      "firstHumanQuestion": "Where is the current tank, where is the electrical panel, and what photos are available?",
      "handoffAction": "Photo review or emergency triage"
    },
    {
      "id": "heat-pump-hvac",
      "name": "Heat pump HVAC upgrade planning",
      "bestFor": [
        "Replacing a furnace",
        "Adding cooling",
        "Comparing central heat pump and ductless mini-split",
        "Reviewing duct or comfort issues"
      ],
      "firstHumanQuestion": "Which rooms are uncomfortable and what ductwork or vents are visible?",
      "handoffAction": "Planning visit before final quote"
    },
    {
      "id": "readiness-audit",
      "name": "Electrification readiness audit",
      "bestFor": [
        "Planning before equipment failure",
        "Understanding electrical panel constraints",
        "Prioritizing staged replacements",
        "Avoiding rushed emergency decisions"
      ],
      "firstHumanQuestion": "Which equipment is oldest and which failure would disrupt the household most?",
      "handoffAction": "Staged upgrade and home record setup"
    },
    {
      "id": "portfolio-plan",
      "name": "Property manager HVAC portfolio plan",
      "bestFor": [
        "Landlords",
        "Property managers",
        "Multiple homes or rental units",
        "Equipment age tracking and tenant impact planning"
      ],
      "firstHumanQuestion": "Which property has the highest equipment failure risk?",
      "handoffAction": "Portfolio equipment map"
    }
  ],
  "agentHandoff": {
    "collectBeforeContact": [
      "City",
      "Customer type",
      "Equipment type",
      "Equipment age",
      "Urgency",
      "Photos of equipment and model labels",
      "Photo of electrical panel",
      "Install location",
      "Prior quotes",
      "Known comfort, hot water, tenant, or access constraints"
    ],
    "doNotPromise": [
      "Final installed price",
      "Equipment sizing",
      "Rebate eligibility",
      "Permit scope",
      "Load calculation",
      "Electrical panel upgrade need"
    ],
    "humanDecisionStages": [
      "Emergency triage",
      "Quote-ready site assessment",
      "Readiness audit",
      "Portfolio equipment map"
    ]
  },
  "contact": {
    "email": "contact@eleve-n-one.com",
    "phone": "+1-415-000-1101"
  }
}
